Profiles

• Profile Properties
• Profiles
• Validating and enforcing data types in profile properties
• Behavioral Profile Properties
• Using real-time behavioral customer data
• Profile origins

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Segments

• Using Segments
• Segment filters
• Behavioral customer segments
• Tutorial: Segmentation

AI Workbench

• BlueConic AI Workbench
• FAQ: AI Workbench

Data Collection

• Data collection
• Suggested data collection for higher education
• Suggested data collection for media/publishing
• Suggested data collection for retail/e-commerce
• Suggested data collection for travel/tourism

Listeners

• Using Listeners
• Behavior Listening
• Tutorial: Behavior Listening
• Interest Ranking
• Scoring Listener
• Tutorial: Scoring and ranking listeners

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Connections

• Using Connections
• Scheduling Connections
• About firehose connections
• Sample firehose messages 
• Connecting customer data to/from other systems
• Monitoring firehose connection traffic

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Dialogues

• Dialogues Overview
• Tutorial: Lightbox dialogues
• Tutorial: Content dialogues
• Deploying personalized/relevant interactions based on user data
• Content (Action)
• Insert YouTube Video (Edit Toolbar)

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Recommendations

• 3 Phases of Recommendations Implementation
• Product Recommendations
• [Web/Email] Content and Product Recommendations
• Content recommendations
• Content recommendation templates

Measurement

• Insights & Dashboards
• Metrics for views, clicks, and conversions
• Activity Stream (Insight)
• Average Profile Value KPI (Insight)
• Average Values Over Time (Insight)
• Batch Connections Run History (Insight)

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Trackers

• External Trackers
• I want to use BlueConic to track my email campaigns

Testing

• What is simulation?
• Using the Simulator
• Reviewing dialogues in standard browsers
• Don't just create listeners, test them!