In BlueConic, generative AI features can help you build and refine on‑site dialogues without writing any code. The BlueConic AI assistant sits inside the dialogue editor and turns your natural‑language prompts into dialogue content and styling. Use this how‑to guide to enable generative AI features, open the assistant, and create or update content dialogues quickly and confidently.
Before you begin
Ensure your organization has enabled generative AI features and that your user account has permission to edit Dialogues.
The assistant works with lightbox and content Dialogues.
Access the BlueConic AI assistant
You can open the AI assistant from within a Dialogue’s What tab:
In the BlueConic navigation bar, choose Dialogues and open an existing dialogue or create a new one. Note: Dialogue types that support this feature display an AI-Assisted label at the top of the dialogue.
Select the What tab. This tab contains the rich‑text editor where you define your dialogue’s content and appearance.
Select Pick and Edit to open the editor toolbar
In the editor toolbar, click the AI icon. The BlueConic AI panel opens on the left side of the screen. The first time you use the assistant, a welcome prompt invites you to describe your goal.
Generate content dialogues using natural‑language prompts
In the BlueConic AI panel, enter a prompt describing the on‑site message you want to create. Be clear about the audience, message and tone. For example:
“Create a lightbox announcing a 10% discount for first‑time visitors with a clear call‑to‑action button.”
“Build a content dialogue promoting our spring sale with responsive styling."
Click the send icon or press Enter. The assistant generates and inserts the content into the What tab.
Review the generated dialogue in the preview. The AI output is a starting point; you can refine it by sending follow‑up prompts.
To make changes, ask the assistant to rewrite headlines, adjust copy, change button text or colors, or add or remove sections. Each time you update the prompt, the assistant refreshes the content in the editor.
When you're satisfied with the dialogue content, click OK in the editor toolbar to apply your changes, then click Save.
Tips for effective prompts
Use these guidelines to get the best results from the AI assistant:
Be specific. Describe the audience, message and desired tone. For example, “Create a pop‑up for returning visitors that promotes free shipping in a friendly tone.”
Iterate. Use follow‑up prompts to refine specific parts rather than regenerating the entire dialogue.
Refine existing dialogues
The AI assistant can also improve existing dialogues:
Open a dialogue and select the What tab.
Click the AI icon to open the BlueConic AI panel. The assistant loads your current content.
Use natural‑language prompts to request improvements. You can ask the assistant to:
Rewrite copy to be more concise or persuasive.
Suggest alternative headlines or calls to action.
Adjust the layout for better responsiveness on mobile devices.
Insert relevant images or icons.
Review the suggested changes and click Save when ready.
Next steps
Configure the Who, When, Where, and Why tabs to define your audience, timing, channel, and conversion goals.
Test your dialogue using the BlueConic Simulator to preview how it appears to visitors.
Set up dialogue optimization to run A/B tests or enable automatic optimization across variants.