Defining channel positions

 

BlueConic dialogues use channel positions in order to identify specific areas and fields within a channel. In the example below, two positions have been defined (Position 1 and Position 2):

In order for a dialogue to be able to interact with a website visitor, one or more positions for the channel must be defined.

To define one or more positions for a channel, follow these steps:

  1. Click the "Universe Management" link at the top of the Universe tab.
  2. In the Universe view, click on the domain containing the channel to which you want to add one or more positions.
  3. Click "Show List" at the top of the Channel section.
  4. Click the channel to which you want to add a position in the list. The properties for the channel appear.
  5. Click the "Channel Positions" tab.
  6. Click [Add Position].

 

Name

Enter the name of the position in the "Name" text box.

Selector

Enter a valid jQuery Selector to define the position on the page in the "Position" text box. A position is defined using a jQuery Selector. For complete information on jQuery Selectors, follow this link:http://api.jquery.com/category/selectors/.

To define the position using the Visual Picker, click Visual Picker.

Preview URL

The Visual Picker is a tool you can use to visually select positions within a channel. The positions define the location within the HTML in a channel where content is shown by an interaction as well as when action is taken by an interaction based on specific content appearing at a specific position or a click occuring in a specific position. Depending on the circumstances, the Preview URL is the default URL that the Visual Picker opens to when you click the link for the Visual Picker. For information on when the "Preview URL" is used, see Initial URL opened by the Visual Picker.

Used by

Click the "Related items" link to see a list of the interactions and variants that use this channel position. The number in parentheses shows the total number of interactions and variants. If no interactions or variants use this channel, the number is "0" and the "Related items" link is unavailable.

Click [Save] to save the position.

The positions created appear in the list of defined positions. The following is an example of a channel position definition:


Editing positions

To edit a position, follow these steps:

  1. Click the position you want to edit in the list of positions. The properties for the position appear.
  2. Make the desired modifications to the position definition and then click [Save].

Deleting positions

To delete a position, follow these steps:

  1. Hover the mouse over the position in the list of channel positions. The "Delete" icon appears in the far right column.
  2. Click the "Delete" button.