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BlueConic Chrome Extension

What: The BlueConic Chrome Extension allows you to log in to a BlueConic server and work with websites, even if these websites do not have the BlueConic script or refuse to be inlined in the BlueConic dialogue editor, visual picker, or simulator. 

About BlueConic: The BlueConic customer data platform harnesses the data required to power the recognition of an individual at each interaction and then synchronizes their intent across the marketing ecosystem.

Why: Working with your website in BlueConic requires you to place the BlueConic script on your pages. The extension allows you to work with your website while you are waiting for the script to be placed. Some websites refuse to be inlined in the BlueConic dialogue editor, visual picker, or simulator; the extension allows you to circumvent this problem and allows you to work with the website like any other website.

Get the latest version of the BlueConic Chrome Extension

The BlueConic Chrome Extension can be installed from the Chrome Web Store for free, or downloaded right in the BlueConic environment during your first login. Log in to your BlueConic server and the extension will sandbox any website of the BlueConic server without the need to place the BlueConic script on that site. The sandboxed website will run all Listeners and Dialogues from the connected BlueConic environment.

Any website can be sandboxed with the BlueConic Extension active:

  • Websites in your BlueConic channels without the BlueConic script will have the script for your server inserted.
  • Websites that already contain a BlueConic script will have it replaced by a script inserted by the extension. This means that the original BlueConic listeners and dialogues will not be run. Instead, the listeners and dialogues of the BlueConic server you logged in to will be executed - provided the website is in your BlueConic channels.

This makes the BlueConic Extension an invaluable tool for developing and testing BlueConic listeners and dialogues.

Installing the BlueConic Chrome Extension

You can download the BlueConic extension during your initial login to your BlueConic environment, or visit the Chrome Web Store. Once installed, the BlueConic extension will be active for all channels of the BlueConic server that you are logged into. The extension can be disabled and re-enabled by clicking on the icon and the Enable/Disable checkbox.

The BlueConic Chrome Extension is an extension like any other. To maintain it, you can open chrome://extensions. Here you can allow the extension to also be active in incognito mode, or you can disable or even remove the extension.

Affect of the Chrome Extension on user inactivity logouts

BlueConic site administrators can enforce automatic user logouts based on a period of inactivity. Using the BlueConic Chrome Extension impacts the inactivity timeout setting, because the Chrome Extension triggers a Chrome request every minute to keep track of registered channels and inject the BlueConic script. This behavior may extend the user session because of these requests, and delay or prevent an inactivity timeout.

More information

For technical information, see the BlueConic Chrome Extension Technical Deep Dive.

 

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