In BlueConic, a Channel is a unique website, email interaction, or mobile app where the real-time, online conversations between you and your customers and visitors take place.
Channels are a key concept within BlueConic. Online marketers can define channels and monitor the visitor streams among channels. When setting up listeners for data collection in BlueConic, you can specify which channels you want to monitor for data collection. You can also set up dialogues with online visitors for each of your channels.