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Timeline event priority levels and retention periods

Each Timeline event type in BlueConic has a priority level and related retention period. Events can be set to HIGH or LOW priority. The priority setting is used when events need to be purged. High-priority events are less likely to be purged than low-priority events.

Keep these points in mind when you are creating or adding Timeline events.

  • A maximum of 250 events are allowed per profile.
  • The standard event size is 1 KB.
  • If you create custom Timeline event types, you can set the event's priority setting to low or high.
  • You can set custom retention periods for a Timeline event type, to specify how long events of this type should be stored on the profile timeline.

Notes about low-priority and high-priority timeline events

An event type's priority level has bearing on how many such events are stored on the timeline, and how long they are stored on a profile's timeline.

Low-Priority Timeline Events High-Priority Timeline Events
  • Low-priority events are capped at 50 if there are 200 or more high-priority events. 
  • Low-priority events can be set to a custom retention period.
  • Low-priority events have a default retention period of 30 days, but you can set a custom retention period.
  • High-priority events are constrained by the total number of events and take precedence over low-priority events.
  • High-priority events are set to indefinite retention by default, but you can set a custom, fixed retention period.


Changing event type retention settings

If you change a Timeline event type's retention setting, the update applies only to newly created timeline events of this type. 

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