When editing a Dialogue from the What tab, you can access the Privacy Management Components from the Insert object drop-down list in the Dialogue toolbar. Select Privacy Management Components to view 6 options that create Dialogues that can help you with GDPR compliance.
These 6 Privacy Management components are:
- Manage consent
- Link to privacy settings
- Contact form
- Profile overview table
- Download profile
- Delete profile
The Manage consent component asks your customers for consent in regards to all or some of your Objectives. Your Objectives can be re-ordered or deleted.
You can select a template for this component and customize text for buttons. You can also filter out purposes that already have consent, and you can opt to only show Objectives that have been shown at least once before.
Link to privacy settings
The Link to privacy settings component shows your customer a link that takes them to their privacy settings. You can customize the link text. When a customer clicks the link, BlueConic triggers the GDPR privacy settings event.
The Contact form component handles settings for your website's front end as well as settings for the email sent to your customer after they've submitted a request.
On the Website text tab, you can customize form fields. On the Email settings tab, you can customize the email sent to your customer.
Tip: After receiving a rectification request from a customer, you should manually change the customer's profile in BlueConic and acknowledge that you have made the correction.
Profile overview table
The Profile overview table component shows your customer a table with known values for their profile. BlueConic's platform generates these values. You can customize the column titles.
Only profile properties with the Visitor access setting set to Read are shown. You can change this setting on each profile property.
The Download profile component allows your customer to download a JSON file with known values for their profile. BlueConic's platform generates these values. You can set the download to begin upon the customer clicking a button, or you can set the download to start automatically.
Only profile properties with the Visitor access settings set to Read are shown. You can change this setting on each profile property.
The Delete profile component allows your customer to request the erasure of all their data from BlueConic. You can customize the button text and show an additional consent checkbox. Once your customer clicks the button on this component, BlueConic erases their profile and removes cookies in their browser. After their profile is deleted, the customer has a "level 0" profile.