Knowledge Base

Visual Form Listener

The Visual Form listener in BlueConic helps you quickly and easily configure Form Listening on your site. You can use Form Listening to set a value for a property in a visitor's profile based on that's visitor's input. You can use the listener both to set the value of an existing profile property to a particular value and also to add a value to a profile property that supports multiple values. The visitor's input is derived from a form the user submits on a web page.

Visual Form Listening configuration

Navigate to the page that has the form you would like to collect data from. BlueConic automatically highlights forms with a dotted line. Select the blue Select Form button that corresponds to the form you would like to listen to bring up the configuration menu:

How to configure the Visual Form Listener in the BlueConic customer data platform

  • Use the blue checkbox to include or exclude form fields from the listener.
  • The number in the orange box corresponds to the similarly numbered form field to help identify which field you're working with.
  • In the search box you can specify which profile property should store data for the corresponding form field. You can choose an existing profile property or create a new one.
  • Click the gear icon to the right of the search bar to select the storage rules for the data.

How to collect data from a form submitted in BlueConic

Once everything is configured, press the blue Save button, close the visual form picker, and your listener will be ready to turn on and run.

Privacy management

Listeners can be added to Objectives, allowing for privacy management of the information that is being picked up. The listener will only update a profile if the visitor consented to at least one of the objectives that it is linked to.

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