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The design of the position breaks after I click 'Pick and Edit'
The design of the position breaks after I click 'Pick and Edit'
Updated over a month ago

The inline HTML editor in BlueConic can be picky about the content it is editing. If the content contains invalid HTML (e.g., nested header tags or empty i tags), the editor will correct the bits it considers to be wrong. This correction can result in a different design of the position.

If you notice this happening:

  1. Reload the Dialogue by navigating to it again. Do not save the changes when asked to.

  2. To the right of the Pick and Edit button is a selection arrow. Click it, and you can choose the option Open in HTML editor.

How do I use the HTML editor in the best-in-class BlueConic customer data platform (CDP)?

Now you should be able to edit the HTML source without disrupting its structure. This will leave the design intact.

How do I edit HTML source code in the BlueConic customer data platform (CDP)?

Save your Dialogue when ready.

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