We’re currently in the process of transitioning to a new support platform called Intercom. During this period, you can still submit support tickets by emailing us at: [email protected] or by using the support widget that appears on this page: https://support.blueconic.com/en/
We appreciate your patience during this time!
The BlueConic Support team is here to help you resolve problems you might encounter.
How to submit a question or request to BlueConic Support
We are currently in the process of transitioning to a new support ticketing platform. During this period, you can submit support tickets by either:
Emailing BlueConic Support at [email protected]
Using the support widget that appears in the bottom right corner of this page
We appreciate your patience during this time.
Note about BlueConic Support Hours
The BlueConic Support Team is available Monday through Friday from 2:30am to 5:30pm ET, excluding public holidays. The table below lists the days the Support Team is offline or offering only limited support hours. In each case, support will resume the following business day.
Holiday | Support |
New Year's Day | Closed |
Martin Luther King Jr Day | Limited |
Easter Monday | Limited |
Ascension Day | Limited |
Pentecost Monday | Limited |
King's Day (NL) | Limited |
Memorial Day | Limited |
Juneteenth | Limited |
Independence Day | Limited |
Labor Day | Limited |
Indigenous People’s Day | Limited |
Thanksgiving | Limited |
Day after Thanksgiving | Limited |
Christmas | Closed |
Day after Christmas | Limited |