Knowledge Base
How Tos
Profiles
- About BlueConic Profiles
- Capturing customer data in Profile Properties
- Validating and enforcing data types in profile properties
- Behavioral profile properties
- Using real-time behavioral customer data
- About Timeline events in BlueConic
Segments
AI Workbench
- BlueConic AI Workbench
- Getting Started with AI Workbench
- Scheduling and running AI Workbench notebooks
- Setting AI Workbench notebook parameters
- How to optimize AI Workbench notebook performance
- RFM Notebook for AI Workbench
Data Collection
Listeners
- Listeners Overview
- Behavior Listening
- Tutorial: Behavior Listening
- Interest Ranker Listener: Collecting and scoring customer interests
- Interest Ranking: Add keywords to BlueConic profiles
- Scoring Listener
Connections
- BlueConic Connections Overview
- Synchronizing your data with Connections
- Scheduling Connections
- Comma-separated values (CSV) files
- Using data processors with BlueConic connections
- About firehose connections
Dialogues
- Dialogues Overview
- Tutorial: Lightbox dialogues
- Tutorial: Content dialogues
- Deploying personalized/relevant interactions based on user data
- Content (Action)
- Insert YouTube Video (Edit Toolbar)
Recommendations
- Content and Product Recommendations
- 3 Phases of Recommendations Implementation
- Creating product recommendations in BlueConic
- Product Collector: Gather products to recommend
- Creating content recommendations in BlueConic
- Content Collector: Gather content to recommend
Objectives
Measurement
- Visualizing your customer data with Insights and Dashboards
- Measuring your customer recognition ratio with BlueConic
- Metrics for views, clicks, and conversions
- Activity Stream (Insight)
- Average Profile Value KPI (Insight)
- Average Values Over Time (Insight)
Trackers
Testing
