Knowledge Base
How Tos
AI Workbench
- Overview: BlueConic AI Workbench
- Getting Started with AI Workbench
- Scheduling and running AI Workbench notebooks
- Setting AI Workbench notebook parameters
- Optimizing AI Workbench notebook performance
- Calculating CLV (Customer Lifetime Value) with AI Workbench
Connections
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- Dialogues Overview
- Reviewing dialogues in standard browsers
- What are BlueConic dialogues?
- Content Dialogue
- Troubleshooting Dialogues
- Insert YouTube Video
Insights and Dashboards
- Visualizing your data with Insights and Dashboards
- Measuring your customer recognition ratio with BlueConic
- Tracking metrics for views, clicks, and conversions
- Activity Stream Insight
- Average Profile Value KPI Insight
- Average Values Over Time Insight
Lifecycle Orchestration
- Troubleshooting Lifecycles
- Lifecycles overview
- Lifecycles Glossary
- Best practices for designing a customer Lifecycle
- Creating a Lifecycle and configuring its stages
- Defining criteria for Lifecycle audiences
Listeners and Trackers
- Listeners Overview
- Tracking customer activity with tracking pixels and URLs
- Behavior Listening
- Using BlueConic to track email campaigns
- Interest Ranker Listener: Collecting and scoring customer interests
- Interest Ranking: Add keywords to BlueConic profiles
Objectives
Profiles
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- Content and Product Recommendations
- Three phases of implementing recommendations in BlueConic
- Creating product recommendations in BlueConic
- Product Collector: Gathering products to recommend
- Creating content recommendations in BlueConic
- Content Collector: Gather content to recommend
Segments
Data Collection
