Welcome to BlueConic!

Welcome! Allow us to introduce you to BlueConic and to the rest of the support site at support.blueconic.com. Here you will find content for marketers in "Using BlueConic", details for developers (that's what "Getting Technical" is all about), and for those who just need some background, we have "The Basics".

At this point, we're assuming that you've received a URL, some login credentials, and you understand the terms of use. Having trouble? Have questions? Reach out to support@blueconic.com or click 'Contact' above.

We are very excited to have you on board! There are some prerequisites to getting started, however:

  1. You'll need to add our script to your site. Check out the instructions! Mobile SDKs are available for Android and iOS.
  1. Head to Settings > Universe to set up your BlueConic Universe. You'll need a domain and at least one channel. Add positions to the channel here if there are any areas you would like to be able to work with immediately.

Once these prerequisites are out of the way, you’ll be ready to build your first dialogue! Want to get started right away? Check out the lightbox and content tutorials and reach out if you're stuck.

We'll leave you with one tip: clicking "Help" from within BlueConic will always bring you to the most relevant area of this support site based on where you are when clicking.

We’re looking forward to working with you! On behalf of the entire BlueConic team, welcome!