Knowledge Base

Welcome to BlueConic!

Welcome! Allow us to introduce you to BlueConic and to the rest of the support site at Here you will find content for marketers in "Using BlueConic," details for developers (that's what "Getting Technical" is all about), and for those who just need some background, we have "The Basics."

Welcome to BlueConic! How do I set up my company's BlueConic site?

At this point, we're assuming that you've received a URL, some login credentials, and you understand the terms of use. Having trouble? Have questions? Reach out to or click 'Contact' above.

We are very excited to have you on board! There are some prerequisites to getting started, however:

  1. You'll need to add our script to your site. Check out the instructions. Mobile SDKs are available for Android and iOS.
  1. Select Settings > Channels & BlueConic hostnames from the BlueConic navigation bar to set up BlueConic. You'll need a domain and at least one channel. Add positions to the channel here if there are any areas you would like to be able to work with immediately.

Looking for your BlueConic login?

Once you've set up your BlueConic tenant and have your login credentials, go to [your-tenant-name] to get started.

Questions? Reach out to or click 'Contact' above.

Want to get started right away?

BlueConic customers, sign up for the BlueConic Customer Academy for training classes, badges, and certifications. 

How to contact BlueConic Support

We're here to help. Follow these steps to ask a question, file a support ticket, or report an issue to our Support Team.

We'll leave you with one tip: Clicking "Help" from within BlueConic will always bring you to the most relevant area of this support site based on where you are when clicking.

We’re looking forward to working with you. On behalf of the entire BlueConic team, welcome!