Changing your password

When you first log in to BlueConic, or if you are recovering a lost password, you will receive a verification code, BlueConic will ask you to change your password. BlueConic requires you to use a strong password that meets the following criteria:

  • At least 12 characters
  • At least 1 uppercase letter (A-Z)
  • At least 1 lowercase letter (a-z)
  • At least 1 number (0-9)
  • At least 1 special character (besides digits and letters)
  • You cannot reuse your previous three passwords.

If your site uses single sign-on (OneLogin, OKTA, Google G-Suite, Azure Active Directory, etc.) the password reset and password requirements are enforced by your single sign-on provider and not by BlueConic. Contact the BlueConic administrator at your site for more information.

If you forget your password, contact the BlueConic administrator at your site for help to reset your password. For more information, see Resetting your BlueConic password.