Skip to main content

Experiences by Jebbit Connection

Updated over a week ago

The Experiences by Jebbit connection allows you to enrich BlueConic profiles with data from a visitor as they interact with an experience. This connection supports real-time data import.

By mapping experience attributes to BlueConic profile properties, you can leverage data collected through experiences to refine customer segmentation and deliver personalized messaging at scale. Additionally, real-time data updates can trigger events, such as targeted email campaigns or retargeting ads, helping you respond instantly to customer behavior and optimize marketing efforts.

Connection details:

Goal types: Import

Frequency: Real-time


Before you begin

  • Ensure that the Experiences by Jebbit channel has been created and is properly set up in BlueConic. This is a required step for the integration to function.

  • Create any necessary BlueConic profile properties to store the incoming data from Jebbit.

  • Review and complete the BlueConic Attribute integration.

  • Ensure that any BlueConic profile properties you plan to map Jebbit data to are configured to allow write access for visitors. This setting is required for the connection to store incoming experience data in the profile.

Note: If your Experiences by Jebbit account has multiple brands, but you only wish to collect data for one or a specific set, choose only the associated channel. If all channels are selected, data from all brands in Jebbit will be retrieved.


Create an Experiences by Jebbit Connection

  1. Log into BlueConic.

  2. Click Connections > Add Connection.

  3. Select the Experiences by Jebbit connection from the popup window.

  4. Enter the name and metadata details for the connection.

  5. Click Save.


Authenticate

  1. On the Set up page, select the channels for the connection to be active on. Choose either All pages on all channels or, Limited set of channels (and pages).

  2. If selecting Limited set of channels (and pages), click Add channel and use the search to locate the channel.

  3. Click on Open Jebbit authentication to Connect to your Jebbit tenant and brand to retrieve data attributes for field mapping.

  4. Select Connect with Jebbit. Search for the brand in the search box.

  5. Click Apply.

If an error occurs, select Reset authentication within the Connect with Jebbit modal.


Configure the import

  1. Select the Import data into BlueConic goal.

  2. (Optional) Edit the name to describe your import. Click away and the name will update.

  3. (Optional) Click on Add goal to add another goal.

1. Map Jebbit data into BlueConic

  1. Select Add mapping. Map the experience data attributes and outcomes you want to import into the corresponding BlueConic profile properties.

  2. Next to the Attribute you’ve added, select the BlueConic profile property it should map to.

  3. (Optional) Choose to Add multiple mappings or Add all detected fields to speed up the process.

Value mapping options

In the drop-down menu on the right of each mapping, you can specify how a value imported from Jebbit will be stored into the BlueConic property.

  • Set: Copy the value exactly to the profile property, overwriting the previous value.

  • Set if empty: Copy the value from Jebbit exactly to the profile property but only if it is empty. If the profile property already has a value, do nothing.

  • Set or clear: The value in the profile property will be cleared if it contains no value.

  • Add: Add the value to a list of values already in the profile property if it hasn't been added yet, omitting duplicates.

  • Sum: Numerically add the value from Jebbit to the value in the profile property. If the profile property was empty, it will be regarded as value 0. This only works for profile properties and values that contain integer numbers

2. Store experience completions as BlueConic Timeline events

When experiences in Jebbit are marked as complete, you can store this data in a corresponding BlueConic Timeline event.

  1. Click on Add experience completions to Timeline events.

  2. Click Add mapping to add more events.

  3. (Optional) select Add all event properties to import to speed up the process.

There is a Jebbit Experience completion timeline event type available out-of-the-box in BlueConic. This is triggered when a user successfully finishes the entire Jebbit experience.


Run the connection

Activate the goal

  1. Check the goal you want to activate.

  2. The green arrow indicates the active direction for the connection

  3. Turn the connection On.

  4. Click Save.


Experience deployment scenarios

Experience added to a website

This deployment method uses an embedded iframe to place the Jebbit experience directly within a page on your website that includes the BlueConic script. This setup keeps all tracking and data capture within your domain context and is ideal for web-embedded use cases.

  • Loaded in an iframe on a page that includes the BlueConic script.

  • The visitor fills in the questions of the experience.

  • Attributes are sent via postMessage to parent frame.

  • The Experiences by Jebbit / BlueConic connection has subscribed to messages sent by post message and exposes the data on a data layer (called blueconicDataLayer).

  • The Experiences by Jebbit / BlueConic connection picks up the data from the data layer, applies the mapping and sends profile property updates and the creates a timeline event.

This setup enables real-time data updates because the integration happens directly in the visitor's browser. Data becomes available immediately for targeting, segmentation, and simulator testing without delay.

Experience hosted by Jebbit on a custom domain

This deployment method is used when the experience is accessed via a launch link, such as from an email or ad. The full-page Jebbit experience is hosted on a customer-owned subdomain (e.g., quiz.brand.com), enabling BlueConic to track data in a first-party context.

  • When launching an experience, you can generate a variety of shareable links such as URLs for use in email campaigns or social media. These links typically direct users to full-page experiences hosted on a custom domain, making it easy to drive traffic to the experience while maintaining tracking and personalization capabilities through BlueConic.

  • To use a custom domain, you must add a CNAME record in your DNS infrastructure.

  • After the custom domain is set up, BlueConic’s script is automatically embedded into all "full page" experiences served.

  • This setup ensures the experience and CDP run in the same domain context, allowing the profile cookie to be shared between Experiences By Jebbit and BlueConic, thereby maintaining unified user profiles.

  • If the experience is embedded instead of full-page, the BlueConic script is not automatically included; it relies on the parent frame and postMessage.

  • When full-page, data is written directly to the blueconicDataLayer and picked up by the connection, no postMessage is needed.

This method is recommended if embedding into a webpage is not viable, as it preserves first-party cookie functionality and ensures consistent profile tracking.


Next steps


FAQ

Can I use a Jebbit experience hosted on a jebbit.com domain?

  • This setup is not recommended. When an experience is hosted on the Jebbit domain, third-party cookie restrictions (especially in browsers like Safari) may prevent BlueConic from linking the experience data to a single profile. This can result in duplicate profiles and data loss. To ensure consistent tracking, use an embedded iframe or host the experience on a customer-managed subdomain.

Why am I not seeing data come through in BlueConic?


Double check that:

  • The Jebbit connection is authenticated and active.

  • The selected experience is hosted in a supported way (e.g., embedded on a site with the BlueConic script or hosted on a custom domain).

  • Mappings are correctly configured.

  • Consent is granted via an Objective, if applicable.

Can I use this connection in a native app?

  • No. Native apps are currently not supported for the Experiences by Jebbit connection.

Did this answer your question?